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Operations · shift handover
Hand it over, cleanly.
Last 8h summary · open incidents · what's flagged for the next shift
Outgoing shift
A. Sharma · 14:00–22:00
Top events — har-cam-87 unreachable (TKT-4821, dispatched); JSW VA degradation (INC-2450, M. Yadav en-route); 2 SLA warnings on JSW MIDAS.
Highlights
- BHEL Ranipur PoE budget trending — pre-staged load balance for tomorrow's bath day
- NetFlow flagged anomalous SMB egress at Dubai — under review by S. Khan
- Self-Healing recovered 187 events this shift · auto-credit issued for INC-2447
For the next shift
- Watch har-sw-acc-12 temperature (71°C, climbing)
- Lumen carrier SLA call at 09:00 — escalation queued
Open items
Carrying over 7
critical TKT-4821
har-cam-87 unreachable 12m warning TKT-4820
PoE budget overrun 8m critical TKT-4819
JSW cam-18 black-frame 34m warning TKT-4818
Dubai SMB anomaly 1h critical INC-2450
JSW MIDAS VA degradation 1h Sign off
Handover acknowledgement
RI
R. Iyer · incoming NOC primary
Shift 22:00–06:00 IST · sign-off required to clear handover state